Just my view not taking sides.
I have had similar situations before where the said customer wanted something specifically done and didn't want anything else. These type people are very insistent as if they know cars have experience etc. After a few minutes discussion I could see how I would have to approach the job based on my assessment of the person.
In this case it appears he just wanted the motor swapped and that is it. I can understand from the shops side hey if the guy only wants X done and says so well hes the one paying the bill that is exactly
what I will do. Nothing more.
Now that does not mean I didn't try to explain the old carburetor from 1970 was a large portion of the poor running condition it was currently in. I remember using the line a $50,000.00 motor will run only as good as the fuel system will let it.
I always explained until I got busted several times having to work for free or pay for a rebuilt one to get the job done to satisfy me. After two times of that I just figured in the cost of the kit and I rebuilt it or in some bad cases bought a remanufactured one with a warranty to cover my ass and make damn sure the customer was extremely pleased.
Some people are not gearhead inclined believe it or not even if they think they are. I always explained the price included rebuilt carburetor or replaced when doing such. Saying it was included helped tremendously instead of trying to add charges on the other end of the transaction. If they asked about doing it for less without doing the carburetor I politely said it wasn't happening and explained why. I never had one walk away and I never had one not happy when they came to pick up their ride with it running great.
But I was only doing jobs out of my garage I was not a business and I wanted no hard feelings also I wanted more work. So my small loss was no big deal in the big picture.
What was really the best part is I learned how to remedy the situation on future jobs. Working on the public's cars takes knowing and being able to assess people. Of course you will never get 100% satisfaction. There is always that one out of a 100 who wants it for free.
My biggest issue here is if a car came in running (even if I had to prod it to) even like crap and a guy buys a motor from me and pays me my price to replace it you can bet your ass the motor will be replaced and it will run after the replacement. Some wiring needing replaced a decent tech should be able to repair whats there no its not a "new" harness and I would have lost some on the deal but my reputation is worth more that I have seen in these pics.
I'm not saying it should run great but to me that is messed up the car ran going in to the shop but not at all leaving. I couldn't have sent it out I just couldn't big shop, little shop, no shop, shade tree, what ever I just would have been too embarrassed.
Just a few questions I have
1.Why didn't the tech fix the wires when he pulled the motor and saw the mess?
2.Was the tech the same tech you put on Rick Hendrick and Vance Worley rides? Or was he a new guy put on this average guys car. Generally speaking the richest guys get the preferential treatment ie the best tech you got. Was this given to a scrub?
3.Fran you said in post 136 "We heat shrink, solder, and wire loom EVERYTHING we wire." Is it normal ignore all the other fire hazards you see? I don't understand how your tech would leave these wires and even hook the battery up.
I'm not picking sides I'm just trying to understand how this happened.