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Discussion Starter · #1 ·
Just wanted to let everyone know about the great customer service I got from Ecklers today. I have only ordered twice from them, neither time, a lot. On one of my orders, I got something small, a set of valve stem covers with C5 flags on a black background. While washing the car yesterday, I noticed the black background and flags and fallen off of one of the caps. I just ordered them 2 months ago. Well, to make an already long story short, I came in, emailed Ecklers, and today received an email from them that a replacement set is being sent to me at no charge.

For something this inexpensive, from a customer who hadn't really ordered much from them, yet, I was impressed with their timely response and willingness to make me happy.

Now that's what I call great customer service! :thumbsup:
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